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Shipping: Continental US & International
FREE STANDARD SHIPPING (FedEX Ground) for the Continental USA only, including APO/FPO addresses. No coupon code needed. No minimum order. Please contact us for express shipping and international, AK, HI, US Territories shipping rates. Insurance
We insure all our products for their actual value through our carriers. No need for you to take any extra insurance! Turnaround
All orders are shipped within 2 to 3 weeks from the date of your order. We always do our best for "emergecy orders"...So contact us to see if we can satisfy your request in a timely manner. Also may we suggest our: ► Pet feeders available for "Next day shipping" here ► Wine crate serving trays available for "Next day shipping" here Carriers
We use the following carriers to deliver our products:
FedEx Ground - Continental USA Please contact us for Interrnational Shipping rates USPS
Order Tracking
we will send you an order confirmation e-mail. We will e-mail your FedEx tracking information the day we ship your order out (2-3 weeks from the day of your order).
How To Return An Item
Items personalized with a pet name and/or hand-painted design, and/or a monogram are not returnable. Your item must be in its original unused condition to be returned, unless there is a manufacturer's defect. You must E-mail us within 2 days of your purchase. We will then, give you the return instructions. Merchandise that has been used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 15% restocking fee which will be deducted from your refund. You are responsible for the return shipping fee unless the product was damaged. |